What happened to Glitchless?

Relic · 09-10-2009, 11:33 PM

I vividly remember a time, not so long ago..
When Glitchless would answer e-mails, PM's, respond to threads, such as great ideas and suggestions that have gotten loads of +feedback. Had alot of respect for the players. Kept bots from spamming the bajeezus out of our forums. Updates sometimes came more than once per month. Would even communicate with some players and/or chat in-game.

To me, the most neglectful part of this dilemma is the Ideas/Suggestions section of the forum, many suggestions from many players got massive amounts of positive feedback, made sense, and would be a great implementation/addition to Nodiatis.
All we want is a "No, this will not be implemented."
or a
"Yes, good suggestion we will be considering this in the future."
This way, people stop wasting there time supporting and/or making suggestions.
Ah, the power of an answer is overwhelming, a simple yes or no stops many players from wasting time. Consider this please!

In these dark times, Glitchless seems so lazy and unresponsive.
No offense meant, but it seems like this route is being taken:
"I'll just do an update once per month, ideas+suggestions just mean more work, may as well ignore them."

I won't even go into detail with the "double standards" which have been proven and supported in numerous threads.

Not to mention, I know at least 10 or 15 players who have mentioned "leaving Nodiatis" as soon as a few select games are released, D3 for instance.
Why? Because they are bored.
Glitchless, something more fun or exciting has to be done...
Events, implementations, tournaments, something..
in order to keep some of these valueable players.
Honestly...
Nodiatis feels so dark and depressing to play as of late.
-Relic

Relic · 09-10-2009, 11:56 PM

Here is just a very small example of disrespectfully neglected Ideas&Suggestions.
These are GREAT suggestions, well thought, well written, & original
Why they still haven't gotten any response is beyond me, and brings much disapointment to the players who took there time to make them for Nodiatis and Glitchless. Would also suggest Glitchless using this as a quick way to respond to all these threads, if he does truly care at all.

http://forums.nodiatis.com/forums/id...s-useless.html

http://forums.nodiatis.com/forums/id...42-gating.html

http://forums.nodiatis.com/forums/id...implified.html

http://forums.nodiatis.com/forums/id...pment-set.html

http://forums.nodiatis.com/forums/id...mechanics.html

http://forums.nodiatis.com/forums/id...y-minimap.html

http://forums.nodiatis.com/forums/id...ual-stats.html

http://forums.nodiatis.com/forums/id...ing-runes.html

A simple response does so much more then you think...

Whiskeywarrior · 09-11-2009, 01:15 AM

He abandoned us Relic.

Though I REALLY hope the lack of response if due to him working soooo hard on making the upcoming patches awesome. But I'm not really an optimist.

Relic · 09-11-2009, 01:18 AM

I agree, and I do hope so as well, Whiskey.
But I have a hard time believing that he is sooooo busy he cant check the forums & suggestions once a day, or even once a week.

I wrote this whole thing while I was busy.
How busy do you have to be to not be able to type:
Yes.
No.
Maybe.

Melusinenyxie · 09-11-2009, 01:59 AM

I agree with above stated facts.

Abeltronics · 09-11-2009, 02:07 AM

maybe hes busy with the raising the cap work and all

Relic · 09-11-2009, 02:10 AM

Quote:

Originally Posted by Abeltronics

maybe hes busy with the raising the cap work and all

Quote:

Originally Posted by Relic

But I have a hard time believing that he is sooooo busy he cant check the forums & suggestions once a day, or even once a week.
I wrote this whole thing while I was busy.
How busy do you have to be to not be able to type:
Yes.
No.
Maybe.

Read much? :P

Abeltronics · 09-11-2009, 02:12 AM

09-11-2009, 02:35 AM

abel is allergic to reading...and yes I posted a similar but not as indepth thread myself. I too am honestly getting kinda burnt out...might take a break soon. may or may not come back...we will see.

09-11-2009, 02:50 AM

A. A terrible illness must have befallen him
B. He got abducted by alliens
C. He's too busy to type yes, no, maybe (oh wait, we ruled that one out!)
D. He does not give a flying leap about the players and their wishes
E. None of the above, but maybe he..................

I fear the answer might be D. I can understand that he might have had enough of all the whining posts and would want to skip them, but yes, the suggestions posts AND the posts in the bugs forum do deserve an answer. I agree, he willl lose players over this non communication. Great post Relic, let's hope he a. will come of his sickbed, b. will escape the aliens, c. uhmmm... never mind, d. starts caring again or e. ........., !

09-11-2009, 02:56 AM

Swine flu?

09-11-2009, 02:59 AM

Swine flu would defenitely fall under A. "A terrible illness must have befallen him"

zenga · 09-11-2009, 03:26 AM

I recognize this 'process'. Quite experienced with building communities myself (due to my professional background) and it often goes like this:

- the idea phase: you are in overdrive, can work 24/24, until you have everything in detail on papar
- the coding phase 1: finally something happens, you see your ideas getting shape, still in overdrive, until the coding is done for about 75%, the skeleton is ready and you see that your stuff works
- the coding phase 2: the remaining 25% is boring, you don't see any direct results, not much motivation left, you prolly run into a stupid bug that needs to be solved by redoing some stuff from phase 1 ... here projects often get the delay. when this tedious, boring and frustrating part is over, you get a new boost because the codebase is ready
- the beta phase: you invite a few people to test your hard work, the feedback is usually very positive and helfpful. You establish a 'relation/connection' with your early users.
- launch: many of the beta testers are still around, here a tweak, there a tweak, some minor changes ... and you are in heaven
- first half year after launch: you get more and more users, the numbers still let you continue your personal approach towards the userbase. new ideas, feature requests start to pop in. some are put on a todo list, some simple one can me be introduced right away
- 2nd half year: at this point you start to see the results of your hard work money wise. more and more people pop in, but the amount of requests, tips, questions is sky rocking that its almost not possible to manage that alone. still the early birds had a personal relation with you and address you that way. with your last motivation you spend hours and hours to answer the same emails, questions and requests. there is no time left to think about new projects, new features nor updates.
- after 1 year when your site is established: you have to deal with nasty stuff like hackers, spam, ... around this time most likely some changes are made on your infrastructures end (like server updates, .) that seems to be trivial but eventually will cause you a headache., ... the numbers of experienced users sky rock, and they all feel that their suggestion should be implemented rigth away as its key for the site's future. it's no longer possible to do react on everything, time to get more professional: announce when updates will happen rather than do them on the fly, hire external resources, .... i.e. your organisation needs to grow, which is far from easy and straight forward ... and this will eventually result in a/ a status quo of the site's quality b/ some unhappy users who still expect the personal approach

I've seen this like 5 times in the past, and i might be very wrong, but i see/smell/feel the same is happening with nodiatis. with my heart i find it a bad thing that the personal approach is gone, with my mind i know its the only possible way to make the game better/grow

09-11-2009, 03:39 AM

Zenga, your story does make sense. But ..... how hard is it to communicate that to your player base???
REALLY easy....... takes less than 5 mins to tell us that due to the growth fact you cannot be around to answer questions on the fly anymore.
It is also REALLY easy to get some experienced players who can moderate in the forum for you, who can answer the most urgent questions, who can assemble the good ideas and with whom Jeff/Glitchless can communicate either by mail or conference (there are many tools out there!) once a week.
I've been involved in setting up an internet community for a different product in the past. At one point what happend in Nod happend there too. The facts were communicated to the members, experienced members got involved as mods, the developper was happy, the mods were happy the members were happy. Every one knew what the heck was going on, questions got dealt with immediately or if not, every one knew that an answer would come within 2 weeks at the most.
So....... communication is the key here...... in this case, the lack of it!

zenga · 09-11-2009, 05:27 AM

@ faristha

I don't defend what happens, I just tried to explain how/why/what from my experience/point of view. Communication is key in business. And there is no excuse - no matter what the circumstances are - to neglect that. Users can be understanding for a while, but thats not an everlasting thing.

purefear · 09-11-2009, 07:24 AM

glitchless have you abandonded us

FastStang · 09-11-2009, 07:25 AM

Ok wait...Now I can see Jeff being tied up...but what happened to the the mods that were so active at one point?

Glitchless · 09-11-2009, 07:28 AM

There is a patch scheduled for the 21st
We may not always provide the TLC that some of the more tender souls require but we will continue to provide scheduled content.

purefear · 09-11-2009, 07:42 AM

ok thats good but hey glitchless may i please speak to you about something

09-11-2009, 07:55 AM

Well glitchless/jeff, there were patches before this one too, but you and your team never before stopped dropping in ocasionally answering a q here and there, so you can't blame us for wondering what happend! Glad to see though you are still alive and kicking. Anyways, thanks for taking a minute to answer. Now at least we know what is going on.

p.s. Purefear stop bugging the man, he just told us he was busy!