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		|  12-29-2013, 07:00 PM | #21 |  
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Glitchless is offline
  Join Date: May 2008 Posts: 8,569 | 
 That's good feedback which coincides with our logs. We are able to track these types of lag spikes, and although we have not completely fixed it, there has only been one such spike in the past 2.5 hours which was 4.15 seconds in duration. Obviously, we do not think that any such spikes are acceptable, and we will be doing more tests to completely eradicate the issue tonight.
 Edit:
 Just had a 3.2 sec lag spike. We're reloading shortly.
 
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		|  12-29-2013, 07:13 PM | #22 |  
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Hooker is offline
  Join Date: May 2011 Location: concerned white citizen Posts: 469 | 
 just wondering but could the problem we related to web browser? i use ie and i havnt had any lag spikes before or after patch 
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		|  12-29-2013, 07:18 PM | #23 |  
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Glitchless is offline
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 You could easily play without noticing any of these spikes, but when the server hangs for 4 seconds, it doesn't matter what browser you use. 
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		|  12-29-2013, 08:31 PM | #24 |  
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Sanluciferr is offline
  Join Date: Jan 2010 Location: Heaven from Hell, blue skies on pain Posts: 1,923 | 
 I can totally say that its been fixed, havent got a single lag spike in the past 30min.
 I take this a huge caster buff, ty.
 
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		|  12-29-2013, 08:40 PM | #25 |  
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SiSiX is offline
  Join Date: Aug 2008 Posts: 701 | 
 ...just a fading, memory... 
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		|  12-29-2013, 08:51 PM | #26 |  
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Glitchless is offline
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 It's not fully fixed, but we still have some more things to try. 
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		|  12-29-2013, 10:03 PM | #27 |  
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Hopilus is offline
  Join Date: May 2008 Location: United States Posts: 1,455 | 
 lol, reload sounded just as I was getting ready to come back on and say that I am noticing lag spikes again. 
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		|  12-29-2013, 11:24 PM | #28 |  
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Glitchless is offline
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 Just had some more spikes around 22:20We're disabling a local backup process (still have offsite backup running) to see if that fixes the problem. Otherwise we may need to disable a player logging feature that we had planned to roll out on New Years as that will be the only real culprit left.
 
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				Computing the probability that at least one of the following events will occur: 
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		|  12-29-2013, 11:43 PM | #29 |  
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hotshot64 is offline
  Join Date: Sep 2009 Posts: 5,068 | 
 
	Quote: 
	
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					Originally Posted by Glitchless
					
				 Just had some more spikes around 22:20We're disabling a local backup process (still have offsite backup running) to see if that fixes the problem. Otherwise we may need to disable a player logging feature that we had planned to roll out on New Years as that will be the only real culprit left.
 |  You can't log people. We are not trees.
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		|  12-30-2013, 12:01 AM | #30 |  
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Soxson is offline
  Join Date: Sep 2012 Location: in bed with misguided Posts: 2,396 | 
 
	Quote: 
	
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					Originally Posted by hotshot64
					
				 You can't log people. We are not trees. |  well played
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		|  12-30-2013, 06:34 AM | #31 |  
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Glitchless is offline
  Join Date: May 2008 Posts: 8,569 | 
 Had no spikes during the time with the local backup off. We're going to be doing tests modifying the local backup now until we get it to work without file I/O lockouts. Don't be alarmed if you get lag spikes today while we're doing more tests. 
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				Computing the probability that at least one of the following events will occur: 
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		|  12-30-2013, 04:03 PM | #32 |  
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Tharkas is offline
  Join Date: Jun 2012 Posts: 539 | 
 are connection timeouts to be expected as well? because i just timed out |  
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		|  12-30-2013, 05:06 PM | #33 |  
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Glitchless is offline
  Join Date: May 2008 Posts: 8,569 | 
 If you're timing out completely that's something different, 99% likely on your end. For the past few hours there's only been one blip, a 185ms lag spike that would likely go unnoticed by all but the most anal. 
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				Computing the probability that at least one of the following events will occur: 
P(a or b ... or z) = 1 - P(!a and !b ... and !z)
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		|  12-30-2013, 05:55 PM | #34 |  
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hotshot64 is offline
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	Quote: 
	
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					Originally Posted by Glitchless
					
				 If you're timing out completely that's something different, 99% likely on your end. For the past few hours there's only been one blip, a 185ms lag spike that would likely go unnoticed by all but the most anal. |    You do Freud proud.
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		|  12-30-2013, 09:01 PM | #35 |  
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Tharkas is offline
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 Okay, thanks for the reply glitch |  
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		|  12-30-2013, 10:07 PM | #36 |  
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Glitchless is offline
  Join Date: May 2008 Posts: 8,569 | 
 It's too early to say definitively, but it looks like our most recent reload has fixed the issue with disk I/O causing lag spikes. By moving game assets to another hard drive, we were able to isolate them from the unavoidable heavy writes made by our offsite backup software. We'll continue to monitor for spikes and make more changes if necessary, however. 
				__________________ 
				Computing the probability that at least one of the following events will occur: 
P(a or b ... or z) = 1 - P(!a and !b ... and !z)
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		|  12-31-2013, 02:46 PM | #37 |  
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Hoodrat is offline
  Join Date: Sep 2012 Location: :O Posts: 809 | 
 Arena seems to be lagging for me... I keep hitting pure regens with my pets/whips, but their HP stays full?
 Please look into this, this is a game changing issue !!
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